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FAQ's: Repairs, Maintenance and other Services

FAQ's: Repairs, Maintenance and other Services

Here at Tompkins Jewellers, we are proud to say that we have an in-house Goldsmith. That means that your precious jewellery doesn't need to be shipped to another location to get fixed, re-plated or even just inspected.

Jewellery Repairs and Maintenance

Expert care for the pieces you love. Our in-house goldsmith provides professional repairs and maintenance to keep your jewellery beautiful for years to come.

Ring Resizing

We resize rings for the perfect, comfortable fit. We can also add bumps or gold to the bottom of your ring if you happen to have a ring that likes to spin around the finger!
Additionally, we can also cut off most gold rings; however, please seek immediate medical attention if your finger is injured, severely swollen or showing signs of restricted circulation, such as cold, redness or numbness. 

Chain Repair

From delicate links to broken chains, we restore them with care. Our Goldsmith may even be able to fabricate links to lengthen your chains if needed!

Component Replacement

We replace clasps, earring backs, and other components to keep your jewellery secure. In some cases, our goldsmith can repair your clasps, saving you hundreds!

Stone Setting and Re-Tipping

Loose stones or worn prongs? We set, tighten, and re-tip your jewellery to help ensure your stones are safe. We can also replace existing stones or missing stones!

Cleaning and Maintenance

Complimentary professional cleaning and polishing to restore brilliance and shine. We encourage everyone to bring in their daily worn pieces every 6 months at a minimum for a free inspection and cleaning! 

Soldering Wedding Sets Together

We solder, or unsolder, your wedding sets for a seamless fit!

Rhodium Plating

We can rhodium plate gold to restore that brilliant white finish that you get from the showcase!

And More

Contact us to ask about other jewellery repair and maintenance services.