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Shipping policy

To return your product, you should mail or deliver your product to:

Tompkins Jewellers Ltd., 326-7 Street South, Lethbridge AB T1J2G2, Canada

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 Please contact us at tompkinsjewellers@gmail.com or by phone at (403)327-3119 for further assistance.